How to arrange fruitful joint work with an outsourcing QA team | Software Testing Company a1qa

IS IT WORTH ONBOARDING THE DISTANCE WORKING TEAM?

Every organization possessing an IT solution asks the same question. “Should we hire in-house QA engineers and provide hands-on technical training, or transfer tasks to an outsourcing team that integrates into the process and delves into the software hallmarks?” There is no right answer, as it all depends on the peculiar requests of a company.

  • If it aims to nurture an internal department, the decision will be made in favor of its in-house team.
  • If the goal is to reduce costs on creating and maintaining a novel direction, it will turn to an independent vendor.

SELECTING A QA VENDOR

The provider’s investigation lays in the heart of the successful partnership. Try to figure out all the necessary information. It might be the size of a company, its market experience, portfolio, and much more.

INTEGRATING THE OUTSOURCING QA TEAM

Once a company has chosen a QA provider, the next step is to think over a team integration in the current project infrastructure. Continuous communication is a silver bullet. It might be more effective to use shared online tools: file storage, messengers, video conferencing platforms, etc.

  1. Compose a plan. The order of joint actions should describe the business process that is delegated to a remote team. So, you can detect potentially vulnerable areas that need close attention from the side of a QA provider.
  2. Ensure minimal impact on business-critical operations. Knowledge transfer shouldn’t disrupt business activity. If a company shifts the responsibility of a process to an outsourcing team, then in-house specialists should be fully involved in their core charge.

HOW TO PROVIDE EFFICIENT COMMUNICATION

Both customer-company and vendor-organization should work together and find an optimal cooperation format. Members can communicate in a real-time mode, every day, every two weeks, once a month, or less frequently.

  • Incrementally plan participants’ actions
  • Maintain continuous communication
  • Meet deadlines
  • Scale up and down the team on demand.

ESTIMATING THE REMOTE TEAM’S PRODUCTIVITY

Before jump-start working, you should clearly understand your project business goals, while by tracking KPIs, you can see met targets, realization stages, and remaining tasks to derive the valuable outcome.

PARTNERSHIP WITH THE OUTSOURCING TEAM: CORE CONCEPTS

hared stake in success with delegated responsibility is the cornerstone of project performance. For instance, a QA team sets such transparent processes that the client receives up-to-date information about the status of issues and new defects weekly or daily via video conferences or email. This adaptability helps build trust and mutual understanding.

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